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Calgary Counselling Centre
tries to accommodate the busy schedules of our clients by booking daytime, evening, and Saturday counselling appointments. However, there is typically more demand for evening and Saturday sessions than we can accommodate. We appreciate your flexibility in attending counselling sessions before work, during lunch, or in the afternoon.
Mon-Fri: 8:30 am – 7:30 pm
Sat: 9:00 am – 3:00 pm
Sundays and statutory holidays – Closed
Location:
Calgary Counselling Centre is located in
the heart of downtown, in the Place 9–6 Building.
Suite 200, 940 – 6th Avenue, SW
Calgary, AB T2P 3T1
Getting to Calgary Counselling Centre:
There is pay parking available for clients who
wish to drive. The Centre is strategically
located near public transport with easy bus and C—Train access.
For information on public transport
schedules please call Calgary Transit at (403) 262-1000
or visit www.calgarytransit.com
View map and parking locations
Privacy and Confidentiality:
Privacy and confidentiality are key concepts of counselling
and must be protected at all costs.
Calgary Counselling Centre is committed to protecting the
privacy and confidentiality of your personal information.
The information you provide to us will be used to
assist in the proper administration of counselling services
and to keep you informed about our programs and services.
We do not release client names or information under any
circumstances unless required by law.
We are, however, obligated to report cases such as the following:
- Child neglect or abuse is suspected or known.
- Another person’s life is threatened or endangered.
- Breach of probation.
- Court order
Fees and Payment
Income is never a barrier to service at Calgary Counselling Centre.
Our programs (with the exception of the
Marriage Preparation Program)
operate on a sliding fee scale that adjusts
according to annual gross family income,
availability of medical insurance
and/or employee assistance programs.
The amount of your counselling will be assessed during the
initial Intake interview.
Referrals
NO referral is necessary for retaining counselling services at Calgary
Counselling Centre. Referrals for counselling
may be given by lawyers, educators, courts, employment
assistant programs, and/or healthcare professionals.
People may self-refer by calling the Centre’s Intake Line at 265-4980
Waitlist
We are very proud to report that there is NO WAITLIST
at Calgary Counselling Centre. There is also no limit
to the amount or frequency of counselling visits.
Once you have filled out an Intake form, either over
the phone, in person,or via fax your file is assigned to an
appropriate counsellor. You should hear from the counsellor within 48 hours.
Your assigned counsellor then contacts you by phone to
set up your first session.
Cancellation Policy
Calgary Counselling Centre requests that clients inform
their counsellors as soon as possible if they need to change
or cancel their appointment. Session fees will be billed to the
clients account if the session is not cancelled at least 24 hours before
scheduled appointment time.
How do I get into group programs?
To get into any of the Centre’s group programs
(with the exception of Marriage Preparation Program),
the client must first be enrolled in individual counselling.
This is to ensure that the client is prepared for the group
counselling environment and that the client’s particular problem is
appropriate for the requested group program. Admittance to the group is at the discretion of the counsellor.
How many counselling sessions will it take to solve my problem?
The number of sessions it takes to bring clients to ultimate solution of
their problem varies wildly. It depends on the nature of the problem,
the clients’ willingness to change, type of therapy, and many other variables.
Calgary Counselling Centre places no restriction on number,
or frequency of counselling sessions.
How do I volunteer at Calgary Counselling Centre?
To volunteer one simply needs to place a call to the Centre
(265-4980) and ask to speak with the Volunteer Coordinator—extension #107. Learn more..
What if I want to change counsellors?
Having the right fit in regard to client-counsellor
relationship is important. This relationship will
largely dictate the success of counselling.
If at any point you, as a client,
feel that you require a different counsellor,
the Centre will help you find an acceptable fit
from our approximately 60 full-time,
part-time and contract counsellors.
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